Which countries can we ship to?

We offer wholesale and retail services globally.

Shipping and postage details

(1) Free shipping countries on orders over $20: United States, Mexico, Canada. A shipping fee of $5 will be charged for orders below $20.

(2) Free shipping countries on orders over $50: United Kingdom, France, Germany, Italy, Spain, South Korea, Japan, Philippines, Vietnam, Laos, Thailand, Malaysia, Singapore, Indonesia. A shipping fee of $9 will be charged for orders below $50.

(3) Free shipping countries on orders over $99: All other countries not mentioned above. A shipping fee of $15 will be charged for orders below $99.

When will the orders be shipped?

Orders will be shipped within 1-2 days after confirmation.

Logistics partners

We collaborate with DHL, UPS, and FEDEX.

When can customers expect to receive their packages?

The specific timeframe depends on the customer's country. In general, 90% of North America and Europe can expect delivery within 1-2 weeks, while other countries should receive their packages within a maximum of half a month.

What to do in case of package damage?

Please contact us immediately via email at okey_crystal@outlook.com, or reach out to us on Instagram at okeycrystalstore and Facebook at okeycrystal. You can also contact us on WhatsApp at (+86) 15366308105.