Order Help

First to Know:

1. All Sales Are Final

2. Please Feel Free to Reach Out for Any Questions

Our Crystal:

1. Our crystals are all real and well-chosen

2. All Man made/dyed crystals/glass will be additionally marked

Shipping Details:

1. We will process your order within 1-2 business days.All crystals are carefully checked before packing and all crystals are carefully packed

2. Our available carriers include: 

   • DHL
   • UPS
   • USPS
   • FedEx
   • JS Express
   • SF Express

3. Shipping times need 2 weeks

4. If you require expedited delivery, please contact us. We offer 4-5 day express shipping services. 

After-Sales:

1. If the package is obviously extruded when you receive it, record an unpacking video to solve possible damage problems

2. If the item is damaged, please contact us in time, we will respond and deal with it in the first time. We will not hold you liable for any damage that is not caused by you

Contact Us:

1. Instagram: @okeycrystalstore

2. Email: okeycrystalstore@outlook.com

3. WhatsApp:(+86)15366308105